Frequently asked questions
You can purchase with confidence from Tablenaut.
It the items arrive faulty or broken, we will accept a return after sending us proof (usually photographs).
Merchandise may not be returned if worn, soiled or washed and must not smell like food, pets or cigarette smoke.
Original tags and/or packaging must be affixed to items in original condition.
Returns will only be accepted under these conditions. We reserve the right to refuse a return if we assess that the item is not in its original condition, or if the problem (ripped, broken) was caused by the buyer.
The buyer is responsible for shipping costs associated with sending your return.
Orders outside of the European Union may have customs/duty applied at the border by your country. This is beyond our control. Because all orders are printed on demand, we are unable to offer refunds or exchanges if this the shipment is refused by you due to customs/duty charges of any kind. Shipping costs of any kind will not be refunded.
If you have any concerns, or please contact us at firstname.lastname@example.org.
All of our products are made on-demand so your order will take some time to produce and then ship. Unless there are exceptional circumstances, we make every effort to fulfill your order within 3 business days of the date of your order. Business days are Monday to Friday, and do not include holidays.
Europe - 3-10 days per order.
International - 10-21 days. International orders may be subject to additional customs/duty charges at the border.
All delivery times are estimates and commence from the date of shipping, rather than the purchase date. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Please note we do not ship on weekends. Date of delivery may vary due to local carrier shipping practices, delivery location, method of delivery, local holiday schedules, and the items ordered. Products may also be delivered in separate shipments.